In these Terms and Conditions, the following definitions apply unless the context requires otherwise:
- "Platform" means the qg777 website accessible at qg777.io, including all sub-pages, mobile applications, and associated services.
- "Player" / "You" / "Your" means any individual who accesses, registers on, or uses the qg777 Platform for any purpose.
- "qg777" / "We" / "Us" / "Our" means the operator of the qg777 Platform and all associated services.
- "Account" means the registered user account created by a Player following successful completion of the qg777 registration process.
- "Balance" means the aggregate of real money funds and, where applicable, bonus credits held within a Player's Account at any given time.
- "Bonus" means any promotional credit, free bet, free spin, cashback credit, or non-cash incentive issued to a Player by qg777.
- "Wager" / "Bet" means any real money or bonus credit stake placed on a casino game, sports event, or any other eligible betting market on the Platform.
- "Wagering Requirement" means the minimum aggregate wager amount a Player must complete before bonus-derived winnings become eligible for withdrawal.
- "KYC" means Know Your Customer — the identity and document verification process required before withdrawals are processed.
- "BST" means Bangladesh Standard Time (UTC+6), the time zone in which qg777 operates and records all transactions.
References to "including" or "includes" are illustrative and do not limit the generality of the preceding words. Headings are for convenience only and do not affect interpretation.
2.1 Age Requirement. Access to and use of the qg777 Platform is strictly restricted to individuals who are at least 21 years of age at the time of registration. By creating an Account, you unconditionally represent and warrant that you are aged 21 or above. qg777 reserves the right to request documentary proof of age at any stage of the account lifecycle. Any Account found to have been registered by a person under 21 years of age will be closed immediately, and all funds — including deposits, winnings, and bonus credits — will be forfeited.
2.2 Geographic Eligibility. The qg777 Platform is directed at players located in Bangladesh. It is your sole responsibility to determine whether accessing and using online gambling services is lawful in your jurisdiction. qg777 makes no representation that the Platform is appropriate or available for use in any location outside its intended market.
2.3 One Account Per Person. Each individual may register only one Account on the qg777 Platform. Holding multiple Accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited. qg777 employs automated and manual systems to detect duplicate registrations. Where duplicate Accounts are identified, qg777 may close all associated Accounts and withhold any balances pending investigation.
2.4 Registration Information. When registering, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address, and a valid contact method. You must update this information promptly if it changes. qg777 is not liable for any loss arising from your failure to provide or maintain accurate registration information.
2.5 Identity Verification (KYC). qg777 operates a mandatory Know Your Customer process. You may be required to submit copies of government-issued photo identification (such as a National Identity Card or passport), proof of address (such as a utility bill or bank statement dated within three months), and proof of payment method ownership, before withdrawals are approved. Failure to provide satisfactory KYC documentation within the timeframe requested will result in withdrawal requests being placed on hold.
3.1 You are solely responsible for maintaining the confidentiality of your username, password, and any two-factor authentication credentials associated with your qg777 Account. You must not share your login credentials with any other person under any circumstances.
3.2 qg777 will never request your password through any communication channel including email, live chat, telephone, or social media. Any communication purporting to be from qg777 and requesting your password should be treated as fraudulent and reported to our support team immediately.
3.3 You must notify qg777's support team without delay if you suspect unauthorised access to your Account or if your login credentials have been compromised. qg777 is not liable for losses arising from unauthorised access that occurs prior to notification, provided that such access was not caused by a failure on qg777's part.
3.4 All activity conducted through your Account — including all wagers, deposits, and withdrawal requests — is deemed to have been authorised by you unless you have reported your Account as compromised in accordance with clause 3.3 above.
4.1 Accepted Payment Methods. qg777 accepts deposits and processes withdrawals through the following payment methods available to Bangladesh players: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Available methods may be updated from time to time at qg777's discretion.
4.2 Currency. All transactions on the qg777 Platform are denominated in Bangladeshi Taka (৳). Where a deposit is initiated in a different currency, conversion will be applied at the prevailing exchange rate at the time of transaction. qg777 does not guarantee any specific exchange rate and is not liable for currency conversion losses.
4.3 Minimum and Maximum Limits. Minimum and maximum deposit and withdrawal amounts apply per transaction and per payment method. Current applicable limits are displayed in the cashier section of your Account dashboard. These limits may be adjusted by qg777 at any time without advance notice.
4.4 Withdrawal Processing. Withdrawal requests are subject to satisfactory completion of the KYC verification process described in clause 2.5. Once KYC is approved, withdrawals are processed within the timeframe applicable to the selected payment method. qg777 aims to process approved withdrawal requests within 24 hours under normal operating conditions, however this timeframe is not guaranteed.
4.5 Own Funds Only. You may only deposit funds that belong to you and that have been obtained through lawful means. Third-party payments — deposits made from payment accounts registered in a name other than your own — are prohibited and may result in Account suspension and withdrawal of funds pending investigation.
4.6 Dormant Accounts. An Account is considered dormant if there has been no login activity for a continuous period of 12 months. qg777 reserves the right to apply an administrative maintenance fee to dormant Account balances, provided that the applicable fee schedule has been communicated to the Player in advance. The balance of a dormant Account will never be reduced below zero.
5.1 qg777 offers a range of bonuses and promotional offers to eligible Players, including welcome bonuses, reload bonuses, free spins, cashback promotions, VIP programme rewards, and event-specific offers associated with Cocktail Nights and cricket tournaments such as BPL, T20 World Cup, and IPL.
5.2 Each bonus or promotion is subject to specific terms and conditions — including wagering requirements, minimum deposit thresholds, eligible games, maximum bet restrictions during bonus play, time limits for fulfilment, and maximum withdrawal caps on bonus-derived winnings — that are communicated alongside the offer. In the event of any conflict between these general Terms and Conditions and the specific terms of a promotion, the specific promotion terms shall prevail with respect to that promotion only.
5.3 Wagering requirements must be fulfilled using real money wagers or bonus credit wagers on eligible games as specified in the applicable promotion terms. Not all games contribute equally to wagering requirements — contribution percentages per game category are listed in the promotion-specific terms.
5.4 qg777 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time. If a bonus is cancelled after having been credited to a Player's Account, qg777 will remove the bonus credit and any winnings derived solely from that bonus. Real money deposits made in connection with the promotion will not be affected by a bonus cancellation.
5.5 Bonus abuse — including but not limited to creating multiple Accounts to claim a welcome bonus more than once, exploiting low house-edge games to fulfil wagering requirements, or coordinating with other players to generate artificial wagering volume — is prohibited and constitutes grounds for Account suspension and forfeiture of all associated balances.
6.1 All casino games on the qg777 Platform are provided by third-party game studios including Evolution Gaming, Pragmatic Play, NetEnt, Ezugi, Spribe, Red Tiger, Play'n GO, and Microgaming. Each game is governed by the rules of the respective game studio, which are accessible via the game interface. In the event of a conflict between game-studio rules and these Terms, these Terms shall prevail to the extent of any inconsistency.
6.2 All cricket betting and sports wagering markets are subject to the betting rules published in the sportsbook section of the qg777 Platform. Odds are subject to change at any time prior to the settlement of a bet. Accepted bets are binding and cannot be cancelled or amended by the Player after placement.
6.3 In the event of a technical malfunction, disconnection, or software error that affects the outcome or recording of a wager, qg777 reserves the right to void the affected bet and return the staked amount to the Player's Account. qg777 is not liable for any losses arising from technical failures beyond its reasonable control.
6.4 qg777 reserves the right to void, withhold, or reverse winnings that result from an obvious error in odds, game mechanics, or bonus credit allocation — including but not limited to incorrectly published cricket match odds or a casino game displaying erroneous pay-table values.
The following activities are strictly prohibited on the qg777 Platform. Engaging in any prohibited activity may result in immediate Account suspension, permanent termination, forfeiture of balances, and referral to relevant authorities where applicable:
- Registering or operating more than one Account on the qg777 Platform.
- Providing false, inaccurate, or misleading information during registration or KYC verification.
- Using automated software, bots, scripts, or artificial intelligence tools to place wagers or interact with the Platform in a non-human manner.
- Exploiting software bugs, errors, or vulnerabilities to gain an unfair advantage over the Platform or other players.
- Colluding with other players in live casino games or sports betting markets to manipulate outcomes.
- Using the Platform for money laundering, fraud, or any other unlawful financial activity.
- Accessing the Platform using a VPN, proxy, or other technology to misrepresent your geographic location.
- Reverse engineering, decompiling, or attempting to extract source code from any part of the qg777 Platform.
- Harassing, abusing, or threatening qg777 staff or other players through any communication channel.
- Making chargebacks or payment reversals other than in accordance with qg777's dispute resolution process.
8.1 qg777 is committed to promoting responsible gambling across its entire Bangladesh player base. The Platform provides the following responsible gaming tools, accessible at any time from within your Account settings: deposit limits (daily, weekly, and monthly), session time limits, loss limits, cooling-off periods (temporary account suspension from 24 hours up to 6 weeks), and full self-exclusion.
8.2 Self-exclusion requests submitted to qg777 will be processed within 24 hours of receipt. During a self-exclusion period, the Player's Account will be locked, all marketing communications will cease, and no new Account may be registered. Self-exclusion periods of less than six months are not offered — minimum self-exclusion is six months.
8.3 If you believe that gambling is negatively affecting your personal, financial, or professional life, we strongly encourage you to contact our support team at [email protected] or via live chat (available 24/7 at BST) to discuss responsible gaming options available to you.
8.4 qg777 strictly enforces its 21+ age requirement as a primary responsible gaming measure. Players who are found to be under 21 years of age will have their Account closed without exception, and we will not knowingly facilitate gambling by minors under any circumstances.
9.1 All content on the qg777 Platform — including but not limited to the qg777 name, logo, trademarks, design elements, text, graphics, software, game interfaces, and marketing materials — is the intellectual property of qg777 or its licensed third-party providers and is protected by applicable intellectual property laws.
9.2 Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the qg777 Platform for personal entertainment purposes only. This licence does not extend to copying, reproducing, distributing, publicly displaying, or creating derivative works from any Platform content.
9.3 Game content provided by Evolution Gaming, Pragmatic Play, NetEnt, Ezugi, Spribe, Red Tiger, Play'n GO, Microgaming, and other studio partners remains the exclusive intellectual property of the respective studio. qg777 operates such content under licence and makes no claim of ownership over it.
10.1 The qg777 Platform is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, qg777 disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10.2 qg777 shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, loss of data, or loss of goodwill — arising from your use of or inability to use the Platform, even if qg777 has been advised of the possibility of such damages.
10.3 qg777's total aggregate liability to any Player in connection with these Terms and Conditions shall not exceed the total amount deposited by that Player into their Account during the 30-day period immediately preceding the event giving rise to the claim.
10.4 Nothing in these Terms and Conditions limits or excludes qg777's liability for fraud, willful misconduct, or any other liability that cannot be excluded or limited under applicable law.
11.1 qg777 reserves the right to suspend or permanently terminate any Player Account, with or without prior notice, in the following circumstances: breach of any provision of these Terms and Conditions; reasonable suspicion of fraudulent activity, money laundering, or collusion; failure to complete KYC verification within a requested timeframe; account inactivity in accordance with the dormancy policy in clause 4.6; or at qg777's sole discretion where continued service would pose a legal, regulatory, or reputational risk.
11.2 Upon termination of an Account for reasons other than Player fault, any verified real money balance remaining in the Account will be returned to the Player via their registered payment method within a reasonable timeframe following completion of any outstanding KYC requirements.
11.3 Where an Account is terminated due to a breach of these Terms by the Player, qg777 reserves the right to withhold the Account balance pending investigation and may forfeit the balance in whole or in part where the investigation establishes that the breach resulted in financial gain to the Player from prohibited conduct.
11.4 A Player may voluntarily close their Account at any time by contacting the qg777 support team. Voluntary Account closure does not override any outstanding responsible gaming self-exclusion period already in effect.
12.1 qg777 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where a material change is made, qg777 will notify registered Players by email and/or by displaying a prominent notice on the Platform for a minimum of 14 days prior to the change taking effect.
12.2 Your continued use of the qg777 Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request Account closure in accordance with clause 11.4.
12.3 The current version of these Terms and Conditions is always accessible on this page at qg777.io/terms-conditions. The effective date displayed at the top of this document indicates when the current version came into force.
13.1 These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. qg777 operates as a safe and reliable platform providing entertainment services, and all disputes are handled in good faith.
13.2 In the event of a dispute regarding a bet settlement, game outcome, bonus calculation, or payment processing, Players should first contact qg777's support team via live chat or email at [email protected]. The support team will acknowledge your complaint within 24 hours and aim to resolve it within 5 business days (BST).
13.3 If a complaint cannot be resolved at the first level of support, it will be escalated to qg777's internal disputes resolution team for a formal review. The outcome of this review will be communicated in writing within 10 business days of escalation.
13.4 qg777 is committed to resolving all Player disputes fairly and transparently. Where a Player remains dissatisfied following the internal review process, the matter may be referred to an independent third-party mediator agreed upon by both parties.
If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of your qg777 Account, please contact our support team using the following details:
- Email: [email protected] (plain text — not a clickable link)
- Live Chat: Available 24 hours a day, 7 days a week, at Bangladesh Standard Time (BST, UTC+6)
- Response Time: Under 5 minutes via live chat; within 24 hours via email
- Operating Time Zone: Bangladesh Standard Time (BST, UTC+6)
Our support team communicates in English and is equipped to assist players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations across Bangladesh.